Jack, a new patient, visited the Free Clinic for a common health condition that might be perceived as irritating but not serious: a skin tag. He had been seen elsewhere and received treatment because the skin tag appeared inflamed. Our nurse practitioner did not like the look of the skin tag and recommended an urgent referral to a dermatology practice. Our patient coordinator followed up to ensure Jack was seen quickly, as a routine appointment would have meant a months-long delay. At the appointment, unfortunately Jack’s skin tag was identified through a biopsy as melanoma. But fortunately, the skin cancer was caught and he now is aware of the importance of regular scans to monitor his skin. Jack can count on the assistance of Clinic staff to assist with his future health needs.

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